Terms and Conditions
Our policies, like our banners, are straightforward, easy to understand and are designed to foster a good business relationship between Biggerbetterbanner.com and our clients.
We guarantee our products will arrive safely and in good condition. Our products will be free of defects of construction or workmanship. Note: banners over four feet in both directions will be folded for shipping. If you hang a banner outdoors, in a couple days the wrinkles will go away. If there is a problem with your product, please notify us immediately. If you need to return the product, you must notify us within three days of receipt of delivery. We will issue material for return authorization so you can return the product for replacement.
We are only liable for the replacement of products you’ve ordered. Biggerbetterbanner.com is not responsible for special or consequential damages. Your sole remedy in the event of a delayed order is the rebate of any shipping charges. In any event, and without limitation, we shall never be liable to you for an amount greater than the amount you paid us for a particular order.
Purchaser warrants that they own the copyrights, or have permission from the copyright holder, to use any and all images uploaded and will hold Biggerbetterbanner.com harmless in the event that issues arise due to copyrights of images, art or logos clients have uploaded. We do not infringe our customer’s copyrights. We will not show your designs or slogans or logos to others without permission. We do warrant that all art available on our website i.e. free clipart and photos purchase through our stock house we have legal copyright to use and sell.
Service Refusal and Termination
Biggerbetterbanner.com reserves the right to terminate any order of any customer, for any reason, including, but not limited to obscene, offensive, unlawful or content.
You are 100% Responsible for your Design
Biggerbetterbanner.com provides a free design tool to customers. Please be sure to proof your design/layout and zoom in and inspect your file before you submit your banner for printing. We do not proofread or inspect your files for errors!
Shipping Policy and Lead Times
This is the time necessary to prepress, print, finish and pack your order for shipping this production time does not include weekends or holidays.
This is the number of business days UPS requires to transport your product after they picked the product up from us the day of pickup is not included in their schedule. note UPS reserves the right to delay orders due to severe weather.
Orders received and paid for before 12 noon Eastern Standard Time are eligible for same-day shipping option this option cannot be combined with free ground shipping. Orders over 20 prints are not eligible for same-day shipping but will be shipped the following day. Orders received after 12 noon will be shipped the following day.
supersaver free shipping option: all orders over $49 are eligible for free ground shipping the product will be produced in our normal 3 day production time and shipped by ground with no cost to you our customer if you have selected our super saver shipping option.
Hours of Operation/Holidays
As a commercial printing plant where an operation Monday through Friday closed Saturday and Sunday. Our holiday closure schedule is as follows: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving and the Friday after, and Christmas, we will not be processing orders or shipping product on those days.
All orders shipped to a California address are subject to sales tax.
We take your privacy and security very seriously. We will not sell, rent, barter, or give your personal information to anyone period. However, we will share your name and email address and physical address with our shipping partners to ensure that you are kept “in the loop” about the delivery of your order. In addition, we may contact you from time to time by phone, email, with details of special sales and other offers, and to generally and briefly “stay in touch.”
Credit Card Information
We do not collect or keep or at any time have your credit card information. Our credit card processing is done by a third-party merchant service company that has extremely high standards for security. We will never see your credit card number or information. We will just get notification that your order has been paid for.