Shipping Policy
At Bigger Better Banner, we are dedicated to delivering your custom banners quickly and efficiently. Please review our shipping policy for all details on our services, shipping costs, and delivery times.
Processing Time
Fast Turnaround: We aim for a rapid 1-2 business day turnaround on all orders, ensuring your banners are printed, inspected, and ready for shipping as quickly as possible.
Shipping Options & Costs
Complimentary Shipping: We offer free 2-day FedEx shipping on all orders over $49. Orders under this amount are subject to a flat shipping rate calculated at checkout. Orders under $49 are shipped for a $5 flat rate.
Expedited Options: Need your banner even faster? Contact us for additional express options to ensure your banner arrives on time.
Order Tracking
Once your order is shipped, a tracking number will be sent to the email provided at checkout. Use this tracking number to follow your package’s progress and estimated delivery date through FedEx’s website.
Support Hours
If you have any questions or need assistance, our support team is available Monday – Friday, 7:00 am to 5:30 pm (PST). Feel free to reach out at:
Email: [email protected]
Phone: (888) 958-1991
Damaged or Lost Shipments
If your shipment arrives damaged or does not arrive as expected, please contact us within 7 days of the expected delivery date. We’ll work to resolve the issue and, if necessary, send a replacement.
Thank you for choosing Bigger Better Banner – we’re excited to deliver high-quality, durable banners right to your door!